All orders are shipped within 24hrs of placing your order. We have 6 delivery methods, Free Economy Delivery (3-5 Days) 48hr, Next Working Day and our Premium UK Mail Next Day service which offers a 1hr delivery timeslot, Pre 9am and Pre 12pm options. Orders placed before 16:00 will be shipped the same day. Items are not dispatched on weekends.
We know getting your items delivered safely and on time is critical. That’s why we’ve selected the best delivery services available.
Next Day 1hr timeslot - £4.99*, Next Day before 9am - £10.99 , Next Day before 12pm - £6.99
Choose our Next Day delivery service with the reassurance of market-leading tracking and notifications. If you’re in the retail space, find out more about our Midnight Order delivery solution, which gets your products delivered quickly and conveniently. To fit in the busy lifestyles of today’s consumer, customers can pick up their parcel from one of our 3,500 DHL ServicePoints across the UK.
- Live tracker showing parcel’s position
- Choice of delivery options: Signature at a specified address, to a neighbour, delivery to a safe place or ServicePoint
- A 1 hour time slot notification
- A ‘You’re next’ notification when the driver is 10 minutes away
- Display the parcel's tracking history
*price per 30kg
FREE Economy 3-5 Day Service, 48hr Service - £2.99
Orders delivered to the UK Mainland have the option to choose between 48hr and next day delivery services via Yodel. Worldwide orders are sent via our 48hr Yodel service.
Our delivery service with Yodel provides a consistently high customer experience at an affordable price.
Yodel delivers millions of parcels every week to every postcode across the UK. That’s why there are more than 55 Yodel service centres to help get your parcel delivered on time, no matter where you need it to be.
Every year Yodel delivers more than 155 million parcels and is why we offer this service as one of our delivery methods.
We also offer Saturday delivery for telephone orders only. There is cost of £10 for this option.
Returns & Replacements
Please read our Return Policy by clicking here
If this does not help you with your query please email our customer services team at email@example.com and we will be happy to help.
If you have not received your order within the times scales set out here it could be due to postal system failure. If this happens to you, please email our customer service team for further information at firstname.lastname@example.org
Please Note: Your order may have been split into multiple parcels, this means your parcels may arrive at different times. We do not ship on weekends.